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What our customers say

Overall Rating
(66)
"Very on time driver"
06 Jun 2025
"Thank you!"
31 May 2025
"Excellent service"
14 Oct 2023
"Driver on time and friendly."
16 Jul 2023
"Excellent and very efficient service. The driver (Arsalan) was very professional and punctual. I would definitely recommend Taxicode. "
01 Jul 2023
View all reviews
Testimonials 4/5 based on 66 reviews
"The driver was helpful and accommodating"
28 Jun 2025
Verified Rider
"Very on time driver"
06 Jun 2025
Verified Rider
"Thank you!"
31 May 2025
Verified Rider
"I was unable to cancel, not through the app, or website or even by phone. Not impressed at all. I tried to cancel 24 hours ahead of time and it couldn't be done and later I was refused a refund. "
31 May 2025
Verified Rider
"Satisfactort"
06 Aug 2024
Verified Rider
"Freezing in the back and boiling in the front"
25 Oct 2023
Verified Rider
"Excellent service"
14 Oct 2023
Verified Rider
"No comment"
05 Oct 2023
Verified Rider
"No comment"
05 Oct 2023
Verified Rider
"We booked and paid for an 8 seater but were sent a 6 seater so 2 members of our group had to find another cab at 130am"
06 Sep 2023
Verified Rider
"Driver on time and friendly."
16 Jul 2023
Verified Rider
"Do not know why the vehicle was late but the driver said someone else took it we rang you 3 times before the driver arrive 30 mins late."
07 Jul 2023
Verified Rider
"Excellent and very efficient service. The driver (Arsalan) was very professional and punctual. I would definitely recommend Taxicode. "
01 Jul 2023
Verified Rider
"Driver was on time and really friendly"
22 Jun 2023
Verified Rider
"driver had good communication and was quick"
19 Apr 2023
Verified Rider
"Driver was great! We gave him a tip on the day."
15 Dec 2022
Verified Rider
"Pleased with the service but I could have used local taxi for £100 less and when I tried to cancel, five days before, I was told I would only get 10% refund. You should make that clear, that one cannot cancel! "
03 Nov 2022
Verified Rider
"Great service from Choice Cabs. Excellent communication from booking through to pick up, keeping us informed of timings. Very clean and comfortable vehicle and the driver was brilliant, very welcoming making the overall journey hassle free."
31 Oct 2022
Verified Rider
"Arrived on time. Polite driver. Older passengers found the music too loud."
25 Sep 2022
Verified Rider
"The taxi was good but Taxicode was poor. Taxicode could not connect me to the driver nor the driver to me. The taxi that arrived was not from the firm named by Taxicode. The actual taxi was fine though."
13 Sep 2022
Verified Rider
"The taxi left me and my 11yr old son stood on the side of the road for an hour until 1am. The family party we attended finished at 12am, so everywhere was locked up, lights off and we stood waiting for an hour."
22 Aug 2022
Verified Rider
"Great service, very friendly driver, safe driving. Would definitely use the taxi company again. Taxi code though was less impressive as they sent an email a few days beforehand saying there were no bids for our journey and closing the query. Thankfully this was not the case as I checked with the taxi company directly."
18 Aug 2022
Verified Rider
"Driver was great, very friendly and got me there on time. Fully recommend. "
21 Jul 2022
Verified Rider
"The taxi did not arrive nor give me a lift to my destination at all. Also, it was booked for the wrong date and time and I was unable to change or cancel it despite my efforts. There was no one on the help line to address the issue of my booking."
14 Jun 2022
Verified Rider
"The taxi did not arrive nor give me a lift to my destination at all. Also, it was booked for the wrong date and time and I was unable to change or cancel it despite my efforts. There was no one on the help line to address the issue of my booking."
14 Jun 2022
Verified Rider
"Lovely pleasant experience will definitely use again Drivers very helpfull and efficient "
05 Jun 2022
Verified Rider
"Driver had the wrong mobile number."
25 Mar 2022
Verified Rider
"Top notch"
11 Mar 2022
Verified Rider
"Thanks for your efficient service."
09 Mar 2022
Verified Rider
"Couldn’t find the jouse"
17 Dec 2021
Verified Rider
"On time, friendly and efficient"
12 Dec 2021
Verified Rider
"Unfortunately the taxi that I had prebooked and prepaid for never turned up leaving me having to sort out a taxi for myself and my wedding guests at 1am at the end of a Saturday night something that I wanted to avoid. Being my wedding day and knowing that it was prebooked and prepaid I didn't think that I would need to have my phone on me but i was phoned up at 12:20am of which I didn't answer with not having my phone on me and have been told that I should have answered my phone as the driver had probably turned up early and wanted me to confirm that I still wanted to be picked up at 1am. Apparently they also phoned me in the day to confirm that I still wanted the taxi but again was busy getting married. I have tried to sort it out with the taxi company but was told the driver did turn up and phoned me up every 10mins from 12:30 as well as apparently asking at the venue for me bearing in mind it was my wedding so everyone would have known who I was to be told there was no one of that name there, all of which can't possibly have happened. We were all waiting for the taxi from before 1am and saw no taxi in view anywhere even though I was told that the taxi waited until after 1am. I also tried phoning the driver at 1:05am and they never answered. Not sure whether the taxi company is to blame or Stone taxis were to blame but either way would not use again and I advise anyone using the stone taxi website to avoid as it is not a taxi company but an agency and it very overpriced as well feeling that its a bit of a cop out for if anything goes wrong to protect the taxi companies involved with them. "
23 Nov 2021
Verified Rider
"Unfortunately the taxi that I had prebooked and prepaid for never turned up leaving me having to sort out a taxi for myself and my wedding guests at 1am at the end of a Saturday night something that I wanted to avoid. Being my wedding day and knowing that it was prebooked and prepaid I didn't think that I would need to have my phone on me but i was phoned up at 12:20am of which I didn't answer with not having my phone on me and have been told that I should have answered my phone as the driver had probably turned up early and wanted me to confirm that I still wanted to be picked up at 1am. Apparently they also phoned me in the day to confirm that I still wanted the taxi but again was busy getting married. I have tried to sort it out with the taxi company but was told the driver did turn up and phoned me up every 10mins from 12:30 as well as apparently asking at the venue for me bearing in mind it was my wedding so everyone would have known who I was to be told there was no one of that name there, all of which can't possibly have happened. We were all waiting for the taxi from before 1am and saw no taxi in view anywhere even though I was told that the taxi waited until after 1am. I also tried phoning the driver at 1:05am and they never answered. Not sure whether the taxi company is to blame or Stone taxis were to blame but either way would not use again and I advise anyone using the stone taxi website to avoid as it is not a taxi company but an agency and it very overpriced as well feeling that its a bit of a cop out for if anything goes wrong to protect the taxi companies involved with them. "
23 Nov 2021
Verified Rider
"I gave a tip at Airport "
21 Sep 2021
Verified Rider
"We booked the car through taxicode which was accepted and £40 payment taken. 5 minutes prior to collection, I received a message to say that the collection had been cancelled. I now wish to be refunded the £40 please."
20 Sep 2021
Verified Rider
"We booked the car through taxicode which was accepted and £40 payment taken. 5 minutes prior to collection, I received a message to say that the collection had been cancelled. I now wish to be refunded the £40 please."
20 Sep 2021
Verified Rider
"Expensive but efficient "
20 Sep 2021
Verified Rider
"Not the taxi firm I ordered. Was told I would get a choice cab but got a lucky 7 taxi instead."
12 Sep 2021
Verified Rider
"Great service. Thank you. "
08 Sep 2021
Verified Rider
"Friendly staff who communicated quickly and were responsive. Affordable prices and flexible. Would highly recommend "
30 Aug 2021
Verified Rider
"Great friendly company, with quick and quality communication, affordable prices and on time "
29 Aug 2021
Verified Rider
"Perfect service "
28 Aug 2021
Verified Rider
"On time and reliable "
21 Aug 2021
Verified Rider
"Very efficient service was provided for a late night pick up. Driver was friendly and professional and the journey comfortable. Would definitely use again and recommend to others. Thanks."
12 Aug 2021
Verified Rider
"When the driver arrived he wanted more money as he was told the wrong place to go. He had the correct postcode the location I had booked was correct and the taxi cost £30.50 but unless I paid another £15 he refused to take me to the booked location. "
09 Aug 2021
Verified Rider
"When the driver arrived he wanted more money as he was told the wrong place to go. He had the correct postcode the location I had booked was correct and the taxi cost £30.50 but unless I paid another £15 he refused to take me to the booked location. "
09 Aug 2021
Verified Rider
"Excellent service and helpful, polite and friendly driver-many thanks "
07 Aug 2021
Verified Rider
"Excellent service. Taxi on time and very friendly driver - high recommended"
05 Aug 2021
Verified Rider
"Driver wasn’t aware of closed roads, we tried to help by explaining we knew of the road closures. Using a live traffic sat nav or update system may help. But very good service overall, would use again. "
01 Aug 2021
Verified Rider
"Excellent service on the way there, driver was driving very fast on the way back."
28 Jul 2021
Verified Rider
"The journey was fine, driver was very nice. It was very expensive though!! That is the reason for only 4 stars"
20 Jul 2021
Verified Rider
"The taxi was on time and the driver was good but the cost of travelling 1.9 miles was £36 one way and £30 return which is extortionate. The taxi only had to come a short distance to pick us up so this cost is unjustified. "
03 Jul 2021
Verified Rider
"Absolutely lovely! "
01 Jul 2021
Verified Rider
"5 stars overall. "
29 Jun 2021
Verified Rider
"This was an excellent trip. On time, very helpful driver - tipped directly hence the no tip below."
25 Jun 2021
Verified Rider
"Good ride"
02 Jun 2021
Verified Rider
"Great service, very pleasant & helpful driver, thank you!"
25 Dec 2020
Verified Rider
"Driver was on time and got my dad to my wedding in lichfield nice and early. Thanks"
13 Oct 2020
Verified Rider
"Great service and very friendly driver Extremely helpful "
28 Aug 2020
Verified Rider
"Excellent service and great communication with the booking office and the driver. Very happy with the whole process from booking to drop off."
28 Aug 2020
Verified Rider
"Great service "
28 Aug 2020
Verified Rider
"Great service"
28 Aug 2020
Verified Rider
"Mini bus was clean and the driver was very pleasant and very courteous. He also had masks should any of us have needed one. Text messages to tell me when arrived. Last minute change to pick up time was accommodated. Will definitely use again."
16 Aug 2020
Verified Rider
"Driver was extremely professional and very friendly. Would definitely book again and recommend to others"
29 Jul 2020
Verified Rider
"After being badly let down I will never use you or choice cabs again and I will tell all of my friends How poorly I was treated."
12 May 2020
Verified Rider
"Spot on but a Peugeot was not upto scratch "
14 Mar 2020
Verified Rider
"The driver was helpful and accommodating"
28 Jun 2025
Verified Rider
"Very on time driver"
06 Jun 2025
Verified Rider
"Thank you!"
31 May 2025
Verified Rider
"I was unable to cancel, not through the app, or website or even by phone. Not impressed at all. I tried to cancel 24 hours ahead of time and it couldn't be done and later I was refused a refund. "
31 May 2025
Verified Rider
"Satisfactort"
06 Aug 2024
Verified Rider
"Freezing in the back and boiling in the front"
25 Oct 2023
Verified Rider
"Excellent service"
14 Oct 2023
Verified Rider
"No comment"
05 Oct 2023
Verified Rider
"No comment"
05 Oct 2023
Verified Rider
"We booked and paid for an 8 seater but were sent a 6 seater so 2 members of our group had to find another cab at 130am"
06 Sep 2023
Verified Rider
"Driver on time and friendly."
16 Jul 2023
Verified Rider
"Do not know why the vehicle was late but the driver said someone else took it we rang you 3 times before the driver arrive 30 mins late."
07 Jul 2023
Verified Rider
"Excellent and very efficient service. The driver (Arsalan) was very professional and punctual. I would definitely recommend Taxicode. "
01 Jul 2023
Verified Rider
"Driver was on time and really friendly"
22 Jun 2023
Verified Rider
"driver had good communication and was quick"
19 Apr 2023
Verified Rider
"Driver was great! We gave him a tip on the day."
15 Dec 2022
Verified Rider
"Pleased with the service but I could have used local taxi for £100 less and when I tried to cancel, five days before, I was told I would only get 10% refund. You should make that clear, that one cannot cancel! "
03 Nov 2022
Verified Rider
"Great service from Choice Cabs. Excellent communication from booking through to pick up, keeping us informed of timings. Very clean and comfortable vehicle and the driver was brilliant, very welcoming making the overall journey hassle free."
31 Oct 2022
Verified Rider
"Arrived on time. Polite driver. Older passengers found the music too loud."
25 Sep 2022
Verified Rider
"The taxi was good but Taxicode was poor. Taxicode could not connect me to the driver nor the driver to me. The taxi that arrived was not from the firm named by Taxicode. The actual taxi was fine though."
13 Sep 2022
Verified Rider
"The taxi left me and my 11yr old son stood on the side of the road for an hour until 1am. The family party we attended finished at 12am, so everywhere was locked up, lights off and we stood waiting for an hour."
22 Aug 2022
Verified Rider
"Great service, very friendly driver, safe driving. Would definitely use the taxi company again. Taxi code though was less impressive as they sent an email a few days beforehand saying there were no bids for our journey and closing the query. Thankfully this was not the case as I checked with the taxi company directly."
18 Aug 2022
Verified Rider
"Driver was great, very friendly and got me there on time. Fully recommend. "
21 Jul 2022
Verified Rider
"The taxi did not arrive nor give me a lift to my destination at all. Also, it was booked for the wrong date and time and I was unable to change or cancel it despite my efforts. There was no one on the help line to address the issue of my booking."
14 Jun 2022
Verified Rider
"The taxi did not arrive nor give me a lift to my destination at all. Also, it was booked for the wrong date and time and I was unable to change or cancel it despite my efforts. There was no one on the help line to address the issue of my booking."
14 Jun 2022
Verified Rider
"Lovely pleasant experience will definitely use again Drivers very helpfull and efficient "
05 Jun 2022
Verified Rider
"Driver had the wrong mobile number."
25 Mar 2022
Verified Rider
"Top notch"
11 Mar 2022
Verified Rider
"Thanks for your efficient service."
09 Mar 2022
Verified Rider
"Couldn’t find the jouse"
17 Dec 2021
Verified Rider
"On time, friendly and efficient"
12 Dec 2021
Verified Rider
"Unfortunately the taxi that I had prebooked and prepaid for never turned up leaving me having to sort out a taxi for myself and my wedding guests at 1am at the end of a Saturday night something that I wanted to avoid. Being my wedding day and knowing that it was prebooked and prepaid I didn't think that I would need to have my phone on me but i was phoned up at 12:20am of which I didn't answer with not having my phone on me and have been told that I should have answered my phone as the driver had probably turned up early and wanted me to confirm that I still wanted to be picked up at 1am. Apparently they also phoned me in the day to confirm that I still wanted the taxi but again was busy getting married. I have tried to sort it out with the taxi company but was told the driver did turn up and phoned me up every 10mins from 12:30 as well as apparently asking at the venue for me bearing in mind it was my wedding so everyone would have known who I was to be told there was no one of that name there, all of which can't possibly have happened. We were all waiting for the taxi from before 1am and saw no taxi in view anywhere even though I was told that the taxi waited until after 1am. I also tried phoning the driver at 1:05am and they never answered. Not sure whether the taxi company is to blame or Stone taxis were to blame but either way would not use again and I advise anyone using the stone taxi website to avoid as it is not a taxi company but an agency and it very overpriced as well feeling that its a bit of a cop out for if anything goes wrong to protect the taxi companies involved with them. "
23 Nov 2021
Verified Rider
"Unfortunately the taxi that I had prebooked and prepaid for never turned up leaving me having to sort out a taxi for myself and my wedding guests at 1am at the end of a Saturday night something that I wanted to avoid. Being my wedding day and knowing that it was prebooked and prepaid I didn't think that I would need to have my phone on me but i was phoned up at 12:20am of which I didn't answer with not having my phone on me and have been told that I should have answered my phone as the driver had probably turned up early and wanted me to confirm that I still wanted to be picked up at 1am. Apparently they also phoned me in the day to confirm that I still wanted the taxi but again was busy getting married. I have tried to sort it out with the taxi company but was told the driver did turn up and phoned me up every 10mins from 12:30 as well as apparently asking at the venue for me bearing in mind it was my wedding so everyone would have known who I was to be told there was no one of that name there, all of which can't possibly have happened. We were all waiting for the taxi from before 1am and saw no taxi in view anywhere even though I was told that the taxi waited until after 1am. I also tried phoning the driver at 1:05am and they never answered. Not sure whether the taxi company is to blame or Stone taxis were to blame but either way would not use again and I advise anyone using the stone taxi website to avoid as it is not a taxi company but an agency and it very overpriced as well feeling that its a bit of a cop out for if anything goes wrong to protect the taxi companies involved with them. "
23 Nov 2021
Verified Rider
"I gave a tip at Airport "
21 Sep 2021
Verified Rider
"We booked the car through taxicode which was accepted and £40 payment taken. 5 minutes prior to collection, I received a message to say that the collection had been cancelled. I now wish to be refunded the £40 please."
20 Sep 2021
Verified Rider
"We booked the car through taxicode which was accepted and £40 payment taken. 5 minutes prior to collection, I received a message to say that the collection had been cancelled. I now wish to be refunded the £40 please."
20 Sep 2021
Verified Rider
"Expensive but efficient "
20 Sep 2021
Verified Rider
"Not the taxi firm I ordered. Was told I would get a choice cab but got a lucky 7 taxi instead."
12 Sep 2021
Verified Rider
"Great service. Thank you. "
08 Sep 2021
Verified Rider
"Friendly staff who communicated quickly and were responsive. Affordable prices and flexible. Would highly recommend "
30 Aug 2021
Verified Rider
"Great friendly company, with quick and quality communication, affordable prices and on time "
29 Aug 2021
Verified Rider
"Perfect service "
28 Aug 2021
Verified Rider
"On time and reliable "
21 Aug 2021
Verified Rider
"Very efficient service was provided for a late night pick up. Driver was friendly and professional and the journey comfortable. Would definitely use again and recommend to others. Thanks."
12 Aug 2021
Verified Rider
"When the driver arrived he wanted more money as he was told the wrong place to go. He had the correct postcode the location I had booked was correct and the taxi cost £30.50 but unless I paid another £15 he refused to take me to the booked location. "
09 Aug 2021
Verified Rider
"When the driver arrived he wanted more money as he was told the wrong place to go. He had the correct postcode the location I had booked was correct and the taxi cost £30.50 but unless I paid another £15 he refused to take me to the booked location. "
09 Aug 2021
Verified Rider
"Excellent service and helpful, polite and friendly driver-many thanks "
07 Aug 2021
Verified Rider
"Excellent service. Taxi on time and very friendly driver - high recommended"
05 Aug 2021
Verified Rider
"Driver wasn’t aware of closed roads, we tried to help by explaining we knew of the road closures. Using a live traffic sat nav or update system may help. But very good service overall, would use again. "
01 Aug 2021
Verified Rider
"Excellent service on the way there, driver was driving very fast on the way back."
28 Jul 2021
Verified Rider
"The journey was fine, driver was very nice. It was very expensive though!! That is the reason for only 4 stars"
20 Jul 2021
Verified Rider
"The taxi was on time and the driver was good but the cost of travelling 1.9 miles was £36 one way and £30 return which is extortionate. The taxi only had to come a short distance to pick us up so this cost is unjustified. "
03 Jul 2021
Verified Rider
"Absolutely lovely! "
01 Jul 2021
Verified Rider
"5 stars overall. "
29 Jun 2021
Verified Rider
"This was an excellent trip. On time, very helpful driver - tipped directly hence the no tip below."
25 Jun 2021
Verified Rider
"Good ride"
02 Jun 2021
Verified Rider
"Great service, very pleasant & helpful driver, thank you!"
25 Dec 2020
Verified Rider
"Driver was on time and got my dad to my wedding in lichfield nice and early. Thanks"
13 Oct 2020
Verified Rider
"Great service and very friendly driver Extremely helpful "
28 Aug 2020
Verified Rider
"Excellent service and great communication with the booking office and the driver. Very happy with the whole process from booking to drop off."
28 Aug 2020
Verified Rider
"Great service "
28 Aug 2020
Verified Rider
"Great service"
28 Aug 2020
Verified Rider
"Mini bus was clean and the driver was very pleasant and very courteous. He also had masks should any of us have needed one. Text messages to tell me when arrived. Last minute change to pick up time was accommodated. Will definitely use again."
16 Aug 2020
Verified Rider
"Driver was extremely professional and very friendly. Would definitely book again and recommend to others"
29 Jul 2020
Verified Rider
"After being badly let down I will never use you or choice cabs again and I will tell all of my friends How poorly I was treated."
12 May 2020
Verified Rider
"Spot on but a Peugeot was not upto scratch "
14 Mar 2020
Verified Rider
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